5.24.2004

Offshoring to rise 65% to $3 bn in 2004: Gartner Business-Standard.com (5/24)

Offshore business process outsourcing (BPO) is expected to reach $3 billion in 2004, a 65 per cent increase from $1.3 billion in 2003, according to Gartner, a provider of research and analysis on the global information technology industry.

[snip]

Robert H Brown, principal analyst at Gartner’s sourcing group said in a statement, "Offshore BPO is an emerging, but immature, opportunity."

He added, "There will be slower adoption of offshore BPO through 2007. As the service delivery matures, and as users and service providers overcome various operational, cultural and socio-political issues, growth will resume toward the end of the decade and will synchronise more with the overall BPO growth."

Slower? Clearly this guy hasn't experienced the effects of offshoring first hand.

$3 Billion... and that's with the "savings"! Now imagine that money being pumped into our economy and then realize that it won't be.

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